Penzel Manor

There’s a maintenance guy named Frankie, who is really just the best. My shower has had issues multiple times, but when Frankie fixed it, it actually works great, finally. He fixed the water pressure, the leak, and he just fixed the tiles. Seriously, thank you! I trust him to come into my apartment when I’m not home, which is huge. Thank you for sending him!

There’s a maintenance guy named Frankie, who is really just the best. My shower has had issues multiple times, but when Frankie fixed it, it actually works great, finally. He fixed the water pressure, the leak, and he just fixed the tiles. Seriously, thank you! I trust him to come into my apartment when I’m not home, which is huge. Thank you for sending him!

The building is clean and the service is good. Justin and Mike are good

Neat and clean. Staff are very professional and friendly

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The property manager, Lisa, is amazing! She is so kind and helpful. She made the experience a pleasant one and my apartment is great!

Great job. Thanks to the Property Manager Austin. Professional work by. Gary the Exterminator. Thanks. Charles

Dishwasher stopped working. Mgmt responded same day. Maintenance checked the status next day & declared it dead. Had brand new replacement 2 days later.

Came over and did the job earlier than expected, great job and was fast

I like the environment, it's so clean and quiet

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Anthony and Willie did such a supreme job on the living room and bathroom ceiling. They went above and beyond to keep our living space as dust free as possible. They also have the best customer service etiquette and show they care about the condition of our home at the apartment complex

Maintenance is great. The office staff always gets back to you & is helpful & transparent . We have new owners who made some changes - nice in some aspects. They turned the perfectly slanted drive way entrance into a curb so now when you enter the complex you have to be very careful or you can pop your tire. Not great for the tenants tires to be honest. Would be nice if you changed it back. Also.. they’re updating some units but not current tenants. So the pics online are not what every apartment actually looks like. So current tenants are paying the same amount for an outdated unit as new tenants who have new flooring & appliances. That feels unfair. All in all, I do like it here. It’s peaceful & safe .

I was contacted by office and they helped arrange service order for a lock service on a door. The work was completed within 24 hrs time. The maintenance man left my new key on inside of door on a door hanger. I’m very satisfied with their timely service. Thanks again!!

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Been here for a year as of April 1, My experience is great so is maintenancet thank you jazmine. 👍🏿

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